Jewellery Buyback Policy
Last updated: 1 November 2026
This policy outlines the terms under which Premlata Jeweller buys back previously purchased jewellery.
1. Eligibility
Jewellery purchased from premlatajeweller.com or any Premlata Jeweller showroom may be offered back for buyback, subject to presentation of the original invoice/order confirmation and inspection of the item's condition and purity at a showroom. Buyback is a showroom-only service and is not completed online, since items must be physically assessed.
2. Valuation
Buyback value is determined by the item's assessed purity and net metal weight as per standard testing procedure (acid/XRF/fire assay) carried out in your presence, valued against the gold or silver rate prevailing on the day of buyback. Diamonds and gemstones, where present, are valued separately based on independent assessment and are not covered by the metal buyback rate.
3. Deductions
Making charges, wastage, and GST paid at the time of original purchase are not refunded as part of a buyback, as buyback value reflects only the current metal/stone value, not the original retail price.
4. Process
Visit the showroom where the item was purchased (or any Premlata Jeweller showroom, where the original invoice or order confirmation is produced) with the item for a buyback assessment. You may also book a buyback appointment through our Book an Appointment page.
5. Payment of Buyback Proceeds
Buyback proceeds are issued by bank transfer or as a credit note redeemable at any showroom or on premlatajeweller.com, as per your preference and applicable payment regulations.
6. Items Not Eligible
Items that have been altered, damaged beyond normal wear, or cannot be matched to a valid original invoice or order confirmation may be declined for buyback at the showroom's discretion.